FAQ

How will my item be shipped?

All items will be shipped with tracking via DPD and all shipments will have a tracking number attached so you will have be able to follow your parts progress.

What Warranty will my parts have?

All genuine Mercedes parts sold by Intercounty Truck & Van will have 12 months warranty from point of purchase. Furthermore as long as the part has been fitted correctly, then should the part fail it can be replaced in any Mercedes-Benz commercial  workshop fee of charge including free fitting. All you need to do is provide proof of the original purchase of the part

Can I return my Part?

Yes, just return the item in the original packaging and we will issue a full credit as soon as it arrives back in the dealer.

Why do you want my vehicle registration?

While a number of parts are the same across all vehicles from time to time Vehicles are built slightly differently with uncommon parts. By giving us your registration we are able to check the part is correct prior to sending out to you.

Do you have a minimum order quantiy?

No, just order what you need, Intercounty Truck & Van have no minimum order quantity

Do i need to be a limited company?

No, Sole traders, partnerships and private owners are all welcome, all invoices will be supplied with a VAT invoice